Artificial intelligence in personnel selection processes: biases and opportunities
https://orcid.org/0009-0003-6676-1419
The adoption of artificial intelligence (AI) technologies in recruitment and selection processes has experienced exponential growth, promising greater efficiency and a reduction in human bias. However, this technological transformation has also generated significant concerns about fairness, transparency, and the potential to perpetuate existing discrimination. This article analyzes the main types of bias identified in AI systems for selection, the opportunities, and benefits of their implementation, as well as the ethical and regulatory challenges that organizations face. Through a systematic review of recent literature (2018–2025), best practices and recommendations for the responsible implementation of AI in human resources are identified. The implementation of artificial intelligence in personnel selection can enhance organizational efficiency; however, it requires regulation, ethical oversight, and fairness mechanisms to prevent bias and ensure equitable processes centered on human well-being.
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